Help & Tutorials
Getting around the portal
Short walkthroughs for each part of the member portal. Pick the one for whatever you're trying to do — no need to watch them all. Moving over from the old portal? Start with Returning members.
Getting started
Two ways in, depending on whether you had an account before.
Moving over from the old portal
2:30If you had an account on the previous WACP portal: open the email with your temporary password, sign in, confirm your information in the pop-up, then set your own password.
Creating your account
2:00Registering for the first time: fill in your details, verify your email address, and sign in.
Your dashboard & profile
Find your way around and keep your details current.
A tour of your dashboard
2:00What each card on the dashboard means — dues status, amount owed, registered events — and where to go next.
Updating your profile
2:00Editing your contact details, workplace, and faculty, and submitting changes for verification.
Changing your email address
1:30How the email-change flow works, including the confirmation link sent to your new address.
Dues
Paying, getting your receipt, and flagging anything that looks wrong.
Paying your dues
1:30Reviewing what's owed, paying online, and what happens once payment goes through.
Downloading a receipt
1:00Getting a PDF receipt for any successful dues payment from your payment history.
A payment isn't showing, or an amount looks wrong
1:30Don't re-pay — raise a dues discrepancy from the support page, pick the due it's about, and attach your evidence.
Events
Finding chapter events and registering.
Finding and registering for events
3:00Finding upcoming conferences and meetings, reading an event's details, and completing registration and payment.
Store
Buying chapter materials.
Buying from the store
1:30Browsing store items, ordering, and downloading what you've bought.
Getting help
When you need a person.
Raising a support ticket
1:00Reporting an issue, choosing the right category, and tracking the reply.
Still stuck?
Sign in and raise a support ticket — an admin will follow up.